8kdb Privacy Policy

We collect various types of information to operate the 8kdb platform. This data collection process is fully transparent and we collect only the information that is necessary.

1.1 Registration and Identity Information

When you create an account on 8kdb, we collect the following information:

• Full name and date of birth (for age verification — must be 21 years or older)
• Email address and mobile number
• Password (stored in encrypted form, unreadable by anyone)
• Preferred currency and language preference

1.2 Financial and Payment Information

To provide deposit and withdrawal services, we collect information related to payment methods, such as bKash, Nagad, Rocket, or Upay account numbers. We do not store card numbers or full bank details on our servers — transactions are completed only through secure payment gateways.

1.3 Technical and Usage Information

Information collected automatically while you use the platform includes:

• IP address and device type
• Browser and operating system information
• Login and logout times, session duration
• Game play history, bet amounts, and results
• Usage statistics collected through cookies and web beacons

8kdb uses collected information only for specific and legitimate purposes. We never sell your information unnecessarily or to third parties without your prior consent.

2.1 Service Delivery and Operations

• To create, verify, and maintain your account
• To process deposit and withdrawal transactions
• To launch and operate gaming and sports betting services
• To provide bonuses, cashback, and promotional benefits

2.2 Security and Fraud Prevention

• To detect and prevent unauthorized access to accounts
• To identify financial fraud, money laundering, and suspicious activity
• For age verification (21+) and implementation of responsible gaming rules
• To prevent multiple accounts or bonus abuse

2.3 Communication and Customer Support

• To send transaction and account-related notifications
• To provide customer support via live chat and email
• To inform you about promotions and bonus offers (if you have given consent)

2.4 Platform Improvement

By analyzing user behavior, we improve the platform's design, game layout, and quality of service. This analysis is always done in aggregated and anonymous form.

8kdb uses cookies and similar technologies to operate the website effectively. Cookies are small text files stored on your device that allow the platform to recognize you.

3.1 Types of Cookies

• Essential Cookies: Necessary for storing login sessions, security tokens, and language preferences.
• Functionality Cookies: Remember your preferred games, balance display, and settings.
• Analytics Cookies: Track how long you spent on which pages and which games you played most, for statistical purposes.

You can disable non-essential cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features of the platform to stop working.

8kdb never sells or rents your personal information. However, information may be shared with our trusted partners in specific circumstances in order to provide services.

4.1 Service Providers

We have certain trusted technology partners for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and customer support services. These partners may only use information for the specific task assigned, and they are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable laws. In such cases, we will disclose only the information that is legally required.

4.3 Business Transfers

If a business merger or acquisition occurs in the future, user information may form part of that process. However, you will be properly notified in advance in such a case.

8kdb follows the latest technology and industry standards to protect your information. Our security measures are continuously updated and improved.

5.1 Encryption

Every connection is secured by SSL/TLS encryption, which means all information exchanged between your browser and our servers remains encrypted. Passwords are always stored using one-way hashing (bcrypt) technology.

5.2 Access Control

Access to your information is limited to authorized personnel only, who are bound by strict confidentiality agreements. All internal access is logged and regularly audited.

5.3 Security Monitoring

Our systems operate under automated security monitoring 24 hours a day, 7 days a week. When unusual activity is detected, alerts are automatically triggered and accounts may be temporarily suspended if necessary.

Keep in mind, however, that complete security of data transmission over the internet can never be fully guaranteed. If you notice any suspicious security-related activity, please contact us immediately.

8kdb retains your information only for as long as it is necessary or legally required.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained even after account closure for the period required by applicable law.
• Data deleted at a user's request may take some time to be completely removed from backup systems.
• In cases of fraud or legal disputes, relevant information may be held for the necessary period.

As a user of 8kdb, you have the following rights over your own information.

7.1 Right to View and Correct Information

You can view and correct your personal information at any time by logging into your account. Changing your email or mobile number may require an additional verification process.

7.2 Right to Delete Information

If you wish to permanently close your account and have your information deleted, please contact our support team. However, some information may need to be retained for a specified period due to legal obligations.

7.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out of marketing communications from your account settings or by contacting us via email.

7.4 Right to Data Portability

If you would like a copy of your own information, please contact our support team. We are able to provide information in a standard format.

8kdb is intended only for individuals aged 21 or older. We never knowingly collect personal information from minors. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If a parent or guardian believes their child has created an account, please inform our support team.

8kdb may update this privacy policy from time to time. For any significant changes, we will notify you at your registered email or display a notice on the platform. Continued use of the platform after a change takes effect will be considered as your consent to the updated policy.

The latest version of this policy will always be available on this page. If you need a previous version, please contact our support team.

This privacy policy is governed by applicable law. Any disputes relating to this policy will be resolved within the relevant legal framework. We always strive to resolve any issues through friendly discussion with our users.